Helpdesk Administrator
Company: VirtualVocations
Location: Vista
Posted on: May 23, 2025
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Job Description:
A company is looking for a Helpdesk Administrator to support its
internal IT environment.
Key Responsibilities:
Utilize remote support tools to diagnose, troubleshoot, and resolve
technical issues faced by employees
Monitor, respond to, and manage helpdesk tickets to ensure timely
resolution of issues
Maintain and update IT documentation, including end-user guides and
troubleshooting guides
Required Qualifications:
Foundational knowledge of Windows 10/11 and macOS operating
systems
Experience with Google Workspace (formerly G Suite)
Basic understanding of IT security principles and practices
Technical expertise gained through education, certifications (like
CompTIA A+), or work experience
Ability to work independently in a fully remote environment
Keywords: VirtualVocations, Lakewood , Helpdesk Administrator, Other , Vista, California
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