International Documentation Specialist Needed Immediately

Location: Compton
Posted on: April 23, 2024

Job Description:

Growing and Dynamic company looking to hire an International Documentation Specialist with minimum 2 years? experience with claims administration in a multi modal capacity (air, expedited, ocean, truckload and LTL) Bilingual Spanish is a plus!

Job Requirements:

Review and resolves various types of cargo claims, including course of action, developing arguments and addressing claimants' rebuttals, conducting preliminary negotiations and preparing and issuing notices to claimants and other third-parties including broker claim representatives.

?Assists in overall case resolutions strategies, settlements, and litigation support.

?Authorizes appropriate payment or refers claims to management for further review.

?Pursue subrogation efforts on cargo claims, legal liability claims and agent disagreements

?Assists co-workers with various projects and duties as assigned

?Continually evaluate, monitor and audit all aspects of the claims process, adherence to the reimbursement schedules and production performance. Run daily reports for number of open claims, those not approved and exceptions such as missing denied claims.

?Respond to submitted freight claims in a timely manner. Continually investigate, evaluate and resolve over, short, damaged and miscellaneous freight claims that may have caused the client lost revenues.

?Assign, assist, and support others to complete work to ensure claims processing coincides with the company's desired objectives and are in accordance to applicable law.

?Coordinate the communications and paperwork required for the proper submission of freight claims to vendors.

?Address issues arising regarding freight claim methods, procedures or disputes as posed by stations, sales staff, co-workers, carriers and destination locations. Keep the customer appraised of any problems arising during the claims process and offer potential options for resolving discrepancies.

?Accurately translate and convey the various job requirements, including supplemental supporting materials, as described by the customer to the support staff.

?Build effective relationships with stations and customers.

?Complete all required documentation in a timely manner.

Desired Skills and Experience

?Bachelor's Degree preferred

?Minimum of 3 years? experience with claims administration in a multi modal capacity (air, expedited, ocean, truckload and LTL, OR demonstrated ability to meet the job requirements through a comparable number of years of work experience.

?Requires excellent knowledge of distribution concepts, practices and procedures. Transportation experience, including LTL distribution, required.

?Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job.

?Must have advanced knowledge of systems to include computers and software programs such as MS Office including spreadsheets, This includes working with our 3rd party claims software including experience with TMS transportation software.

For immediate consideration please call the Act-1 Downtown LA office and ask for Azuri Ross. Please send your resume immediately in Microsoft Word for immediate consideration for the International Documentation Specialist position.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

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