Technical Engagement Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Remote Technical Engagement
Specialist.
Key Responsibilities
Handle direct inbound calls from residential and business
customers, providing elevated technical support
Review and troubleshoot scheduled trouble tickets, ensuring timely
resolution of technical issues
Serve as the primary support liaison for customers, making
recommendations on services and resolving inquiries
Required Qualifications
High School Diploma or equivalent
Minimum of 2 years' relevant work experience in customer service,
telecommunications, and technical support
Ability to work nontraditional schedules, including evenings,
weekends, and holidays
Access to a quiet workplace and high-speed internet service
Technical requirements must be met prior to the first day of
training
Keywords: VirtualVocations, Lakewood , Technical Engagement Specialist, IT / Software / Systems , Vista, California
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