Patient Services Coordinator, Spiritual Care

Company: SAC Health
Location: San Bernardino
Posted on: February 21, 2026

Job Description:

Job Description Job Description Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Patient Services Coordinator, Spiritual Care manages Spiritual Care patient check-in and check-out duties, greet patients, answer phones, verify patient demographic information, helps patients with appointment scheduling and performs assigned clerical responsibilities. Must manage and work collaboratively with staff and volunteer chaplains. Provides age and culturally appropriate spiritual resources to patients, families and staff to assist chaplains. Supports patients and their families with educational resources about their spiritual health. Identifies appropriate services for patients and families and coordinates scheduling. Removes obstacles to spiritual care treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Manages internal referrals promptly and efficiently from internal SACHS departments, ensuring seamless coordination. Schedule : 4days per week, 10 hours per day Mon - Thur, 7:00 am - 5:30 pm | Location : Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Responsible for patient check in/out, schedule appointment requests, reschedule cancellations for assigned Spiritual Care department. Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies. Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Assist in promoting spiritual care services by engaging with patients and staff across all locations. Prepare, proofread, and format documents, reports, and presentations. Work on quarterly newsletters, presentations for church visits, and conference seminars. Organize conferences and meetings including arrangements for equipment, logistics, and catering. Schedule and organize events such as mission trips, spiritual emphasis week, spiritual renewal week, holiday services, and special support groups. Order and manage office supplies and inventory such as bibles, spiritual care books, and religious resources. Required to visit various SAC Health locations as needed; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High school diploma or equivalent required. Bachelor's degree in Communications, or a related field preferred. Licensure/Certification: Valid CA Driver's License and Auto Insurance Required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: One (1) year of customer service, general office, or healthcare related experience required. Two (2) years of ministry volunteer work preferred. Essential Technical/Motor Skills: The ability to use a computer on a routine basis and complete required documentation. Use of word processor, spread sheets and internet. Interpersonal Skills: An empathy for the problems experienced by patients and families; commitment to help the distressed. The communication skills necessary to counsel patients, families, and employees. The analytical ability to assess patients' spiritual needs and sense of well-being and find appropriate solutions to patient problems. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO : SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Keywords: SAC Health, Lakewood , Patient Services Coordinator, Spiritual Care, Healthcare , San Bernardino, California