Program Manager, Dispute Operations
Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025
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Job Description:
A company is looking for a Program Manager, Dispute
Experience.
Key Responsibilities
Own and improve process documentation related to the dispute
resolution process
Analyze data to identify areas for improvement and drive execution
of project plans
Collaborate with cross-functional teams to support operational
readiness for new products/features
Required Qualifications
6+ years of experience in product operations, product management,
or similar roles in financial services
3+ years of experience with Card Issuer Dispute Operations (Reg E
and/or Reg Z)
Knowledge of dispute fraud types and mitigation tactics
Foundational SQL and data visualization experience using tools like
Looker or Tableau
Experience in process management and continuous improvement
Keywords: VirtualVocations, Lakewood , Program Manager, Dispute Operations, Executive , Vista, California
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here to apply!
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